Module 07 of 8 · 16 min
Apply the same habits to lone working, client contact, harassment patterns, late shifts and off-site events.
Lone workers, client-facing and mobile roles, healthcare and property professionals, and late-shift staff.
By the end of this module you will be able to:
4 sections, delivered as short video, audio narration or text — your choice.
If your role puts you alone with clients, in homes, in vehicles or on sites, your safety depends on a system rather than on judgement in the moment: someone knows where you are, when you are expected back, and what happens if you do not check in.
Workplace harassment usually escalates through the same testing pattern seen in Module 3: unnecessary contact, private messages outside work channels, comments framed as jokes, and persistence after a clear no.
Late-shift routines are the same environmental habits under a different label: pre-arranged transport, a lit and monitored parking area, an escort policy for the walk out, and a check-in with someone who will notice.
Write your own lone-working protocol, even if your employer has not asked for one: who knows where you are, what time you are expected back, and what happens if you do not check in.
Guided decision exercises with feedback on every option. Scenarios are educational and controlled — you may decline any exercise without giving a reason.
The client who closes the door
You are conducting a site visit alone at a client's premises.
The after-work invitation you cannot easily refuse
A senior manager invites you to continue a client evening at a second venue. Two other colleagues are leaving.
This module closes with 8 quiz questions. The Level 1 final assessment is 25 questions and the pass mark is 80%.
